Led a large-scale network overhaul for a stadium with seating for over 5,000, achieving improved connectivity and reliability for high-density environments.

Directed network deployments of Unifi, Fortinet, and Extreme, upgrading infrastructure for organizations ranging from 5 to 600 users to enhance performance and security.

Managed migrations from on-premises Active Directory to Intune/serverless identity management and SharePoint, streamlining user access and reducing administrative overhead.

Completed workstation and server refreshes, increasing system reliability and reducing downtime for end users.

Served as escalation point for advanced network troubleshooting, especially Fortinet, resolving complex issues to maintain optimal network performance.

MSP Technician that went on calls solo to troubleshoot problems, deploy hardware, manage software installations, and maintain networks of other small businesses. 

Answering and directing calls, basic IT troubleshooting, ticket creation, and customer service. 

Multiple Service Provider Technician making service calls to clients at multiple sites. Installed new workstations, mesh wifi systems, servers, and networks.